Real estate can feel complicated when you don’t know what’s coming next. It becomes much easier when you can see the road ahead.
Every transaction is different. Timelines, contractual rights and requirements vary. Your attorney, lender, title provider and real estate professionals will guide the specific transaction. This overview is educational only and is not legal, tax or financial advice.
Last updated: August 2026
Privacy Policy
Who We Are
Querencia ("we," "our," "us") is the marketing brand (DBA) of Querencia NJ LLC, working alongside Emma Chelstowski, a licensed real estate salesperson affiliated with eXp Realty, serving New Jersey. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or communicate with our team.
Information We Collect
Contact information you provide voluntarily, such as your name, phone number, email address, and property address.
Message content you submit through our contact forms.
Basic technical information such as browser type and pages visited, used solely to improve the website experience.
How We Use Your Information
To respond to your inquiries and schedule consultations.
To communicate with you about real estate services you have requested, via call, email, or text message where you have provided consent.
To improve our website and services.
What We Never Do
Data will not be sold or shared with third parties for marketing or promotional purposes.
We do not sell phone numbers.
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding vendors and aggregators that assist us in delivering messages.
Terms and Conditions
We use SMS to confirm appointments, send reminders, and notify you of schedule updates or other important changes related to your inquiry.
You can cancel the SMS service at any time. Just text “STOP.” After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at info@querencianj.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have questions about your text or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, you're already reading it — or see our Terms and Conditions section for full messaging terms.
Data Security & Retention
We take reasonable administrative and technical measures to protect your information, and we retain it only as long as necessary to serve you or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@querencianj.com.
Contact
Querencia (Querencia NJ LLC) · New Jersey · info@querencianj.com · eXp Realty, 28 Valley Road, Suite 1, Montclair, NJ 07042
Querencia is a marketing brand (DBA) of Querencia NJ LLC. Real estate brokerage services are provided through eXp Realty; Emma Chelstowski is a licensed New Jersey real estate salesperson. Neither Querencia NJ LLC nor Querencia is itself a licensed brokerage.
Last updated: August 2026
Terms & Conditions
Acceptance of Terms
By accessing or using the Querencia website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
Nature of Services
Querencia — a marketing brand (DBA) of Querencia NJ LLC — provides real estate services including buying, selling, investment consulting, property acquisitions, and off-market property solutions, with brokerage services provided through eXp Realty. Information on this website is provided for general informational purposes and does not constitute legal, financial, or tax advice. Any offer, agreement, or transaction is subject to a separate written contract.
No Guarantee of Outcomes
Real estate markets vary. Nothing on this website constitutes a guarantee of price, timeline, or outcome for any transaction.
Communications
By submitting a form on this website, you agree to be contacted by Querencia NJ LLC regarding Professional Services via the contact methods you provide, consistent with our Privacy Policy and SMS Consent terms.
Intellectual Property
All content on this website, including branding, text, graphics, and design, is the property of Querencia NJ LLC and may not be reproduced without written permission.
Limitation of Liability
To the fullest extent permitted by law, Querencia NJ LLC shall not be liable for any indirect, incidental, or consequential damages arising from use of this website.
Governing Law
These terms are governed by the laws of the State of New Jersey.
Contact
Questions about these terms may be directed to us at info@querencianj.com, or by mail to eXp Realty, 28 Valley Road, Suite 1, Montclair, NJ 07042.
Querencia is a marketing brand (DBA) of Querencia NJ LLC. Real estate brokerage services are provided through eXp Realty; Emma Chelstowski is a licensed New Jersey real estate salesperson. Neither Querencia NJ LLC nor Querencia is itself a licensed brokerage.
Last updated: August 2026
SMS Consent & Messaging Terms
Program Description
Querencia NJ LLC (Querencia) uses SMS text messaging to communicate with clients and prospective clients about Professional Services, including confirming appointments, sending reminders, and notifying you of schedule updates or other important changes related to your inquiry.
How You Opt In
You opt in to SMS communications by voluntarily providing your phone number through a form on this website, which includes the following disclosure:
“By providing my phone number, I agree to be contacted by Querencia NJ LLC via call, email, and text message regarding Professional Services, property inquiries, appointments, and related follow up communications. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. SMS consent is not required to submit an inquiry.”
Message Frequency & Rates
Message frequency varies based on your inquiry and engagement. Message and data rates may apply depending on your mobile carrier plan.
How to Opt Out
You can cancel the SMS service at any time. Just text STOP. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or get help directly at info@querencianj.com.
Privacy
Data will not be sold or shared with third parties for marketing or promotional purposes. We do not sell phone numbers. Consent to receive text messages is not a condition of purchasing any property, good, or service. See our Privacy Policy.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Querencia is a marketing brand (DBA) of Querencia NJ LLC. Real estate brokerage services are provided through eXp Realty; Emma Chelstowski is a licensed New Jersey real estate salesperson. Neither Querencia NJ LLC nor Querencia is itself a licensed brokerage.